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Our Products

                Customer Charter

                            

Our Features

We offer one of the most powerful and flexible WebMail systems to all our customers, Features include:

  • With All Hosting Accounts
  • Folder Support
  • Enhanced Calendar
  • Outlook-to-Webmail Sync
  • Enhanced Address Book
  • Spell Checker
  • Mailbox Sorting & Searching
  • Rich HTML Messages
  • Email Filters

 

                  Web Builder Plus

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Web Builder Standard

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                        Communication

  • Our staff in all departments will ensure that you receive the highest level of courtesy at all times.
  • Our staff in all departments will ensure that sufficient time is given to your queries.

                               Billing

  • All your invoices will be available to you on-line.
  • You will have 24 hour a day access to all your financial information through your control panel.
  • You will have the ability to view your invoices in a printer-friendly format.
  • We guarantee accurate and reliable billing.

                     Privacy and Security

  • Heart Internet are working towards the British Standard on Information Security Management BS7799 - no other web hosting company is doing this.
  • We will never sell your personal details to other companies.
  • All credit/debit cards are held at high levels of encryption on servers not directly connected to the internet.
  • All your personal information is held in accordance with the Data Protection Act 1998.
  • We fully comply with the Freedom of Information Act 2000 and your rights to see the information we hold about you.

                           Complaints

  • All complaints will get a formal response within 24 hours.
  • All complaints will be fully documented and confirmed with you.
  • A Director will see and respond to all complaints.

     
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Photo Gallery
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